Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-16T15:03:13+00:00

    I tried to open your link.

    "Your account doesn't have access to this feedback"

    Classic microsoft feedback system.

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  2. Anonymous
    2023-10-28T00:33:45+00:00

    I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

    I had this same issue. After exploring I configured "Focus Assist":

    Disable Focus Assist: Windows has a feature called "Focus Assist" that can suppress notifications during certain times or when running specific apps. Check your Focus Assist settings and ensure it's not blocking the New Outlook app.

    On Windows 10:

    • Search "Focus Assist";
    • Set "Priority Only" -> Customize your priority list;
    • Add an App -> Search for Outlook (new)
    • Select the App

    After doing this, I started to be notified.

    Hope this works for you!

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  4. Anonymous
    2023-11-03T12:52:36+00:00

    me too

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  5. Anonymous
    2023-11-15T16:05:25+00:00

    Can we just go back to the old outlook?

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