Using classic Outlook for Windows in business environments
It's not that the Microsoft employees don't care as I'm sure most of them do but the bureaucracy at a company that large must be staggering. You wonder how they get anything done.
Something needs to be done when functionality as critical as notifications in a communications application does not work for longer than a year. The conclusion I came to is that something is seriously broken in the Microsoft work environment. Satya Nadella are you listening?