Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-05-30T08:42:05+00:00

    Hello RaihanKR! Hello! My name is David, and I am an Independent Advisor. i am happy to assist you today.

    I wish to confirm if you have followed the guide in the article below: https://support.microsoft.com/en-us/office/turn....

    You can follow the guide in the link below:

    https://answers.microsoft.com/en-us/outlook_com...

    Do not hesitate to send a message if you need further assistance

    Regards

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  2. Anonymous
    2023-05-30T11:59:49+00:00

    Hello David! I have checked these sites but my issues are not on Outlook for Micrsooft 365 or the other versions. They are on the Outlook For Windows (Outlook Preview) I can provide my Outlook Version number.

    Microsoft Outlook Version :1.2023.418.200 (Production)

    Client Version: 20230519010.06

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    6 people found this answer helpful.
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  3. Anonymous
    2023-05-30T12:09:02+00:00

    Thank you for your response RaihanKR.

    Enabling Desktop Notifications

    1. Go to Outlook.com and click the Settings (gear) icon on the top right corner.
    2. Click View all outlook Settings, go to General > Notifications and enable Send me desktop notifications.
    3. In Desktop notifications, you can choose either or both For Messages and For Events.
    4. You should see below pop-up if the permissions are not already enabled for this website on this browser before. Choose Allow and you should start receiving the notifications.
    5. Post enabling there will be a success notification under the system tray as shown below.

    Get full guide below;

    https://support.microsoft.com/en-gb/office/owa-...

    Regards

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    9 people found this answer helpful.
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  4. Anonymous
    2023-05-30T17:04:25+00:00

    I had turned these on before aswell but its not showing notifications even after enabling desktop notifications.

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    30+ people found this answer helpful.
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  5. Anonymous
    2023-05-30T18:32:57+00:00

    Thank you for your response RaihanKR.

    you can review the article below to troubleshoot message preview not showing on windows

    https://www.makeuseof.com/windows-outlook-notif...

    Disclaimer: This is a non-Microsoft website, the page appears to be providing accurate, safe information. watch out for ads on the site that may advertize products frequently classified as a PUP (Potentially unwanted product). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know the outcome

    Regards

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