Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-08-29T15:51:48+00:00

    I just called Geek Squd and they fixed it.

    I think Bluemail works better.

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  2. Anonymous
    2024-08-29T15:49:02+00:00

    I used bluemail also. it works.

    Michael

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  3. Anonymous
    2024-08-29T12:18:48+00:00

    I just switched to "Bluemail"...runs perfectly.

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  4. Anonymous
    2024-08-29T11:54:02+00:00

    I am jumping on here because I resolved this issue in seconds, however I cannot remember the exact steps. Within Outlook, I navigated to Settings>General>Notifications and had all the desktop items turned on already. At the very top there is a link to System Settings so I clicked on that. So in System>Notifications>Outlook (new) I turned some things on - apologies as not sure what I did, I know at the bottom of these options there is Priority of notifications in notification center and I changed this from Normal to Top. Then I checked in the notification center that the Outlook icon is there. I went back to the Outlook Settings>General>Notifications and at the top saw the option to tick/check the box beside having notifications when closed (this was not there previously!!).

    I hope this helps save heaps of time that I know can really spiral into a rabbit hole. Shocking this has reached 6 pages of replies and Microsoft assistance and this hasn't been solved.

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  5. Anonymous
    2024-08-22T17:14:51+00:00

    Agree entirely with your comments, Microsoft have really shown their arrogance with this pathetic replacement to Windows Mail that no-one asked for , no-one needed, no-one wanted but Microsoft thought 'hey we can add adverts and make money if we force users to use our 'new' outlook.'

    Windows Mail works flawlessly and has all the working process's that this 'new' Outlook cannot achieve, Trying to customise 'new' outlook is a ridiculous mess that only allows Microsoft selected pictures, not being allowed to choose backgrounds from your own selections make the very term 'customise' a farce. The excuse that it is a 'work in progress' does not show any concern for Microsoft's users.

    When I tried 'new' Outlook it corrupted all my contacts when transferring them, meaning a manual input , so lame. Windows Mail seamless transfer of contacts.

    No notifications on new mail, which looking at forums on the subject is a total disaster. Windows Mail has always given notifications of new mail and the 'hide when minimised' so-called 'fix' is laughable.

    Definition of Spam - Spam is any kind of unwanted, unsolicited digital communication that gets sent out in bulk.unsolicited unwanted usually commercial digital messages (such as emails, text messages, or Internet postings) sent to a large number of recipients. Spamming remains economically viable because advertisers have no operating costs beyond the management of their mailing lists, servers, infrastructures, IP ranges, and domain names, and it is difficult to hold senders accountable for their mass mailings. The costs, such as lost productivity and fraud, are borne by the public and by internet server providers, which have added extra capacity to cope with the volume. Spamming has been the subject of legislation in many jurisdictions.

    Microsoft then 'force' this spam onto its users unless you pay to have it blocked, arrogant and greedy.

    Why after so much feedback asking for Windows Mail to be at the very least continued for users who do not want, need or use 365 do Microsoft continue to ignore it's user base - simple answer is they just do not care as we, in their opinion, do not know what we are talking about.

    Well the third-party mail apps are finally coming of age as Microsoft's 'new' outlook hits the trash bin.

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