Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Newest
  1. Anonymous
    2023-07-31T14:49:17+00:00

    I abandoned the new Outlook preview in favor of my previous primary email app (eM Client). I could not find anything to help me resolve my issue, all help articles are for the "old" Outlook and thus useless. Maybe I'll try it again when this is out in stable release with proper support.

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-07-31T13:19:30+00:00

    Is there any update on this issue? I am trying the "New Outlook" and do receive notifications for emails (when the app is open), but not for upcoming events. I've missed more than one meeting because I'm accustomed to receiving the reminders that I set up on my desktop. I'd like these to appear even with the app closed ideally, but currently I don't receive event reminders at all.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-07-20T15:09:42+00:00

    I have pretty much the same problem, except it doesn't even matter if the app is open, I just don't get desktop notifications at all. I've tried to follow all the above steps, though the majority of them only apply to the "old" Outlook, not the new Outlook for Windows (Preview).

    I'm at a loss here, I really want to give this app a try, but without email notifications, it's a no-go.

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-05-30T18:32:57+00:00

    Thank you for your response RaihanKR.

    you can review the article below to troubleshoot message preview not showing on windows

    https://www.makeuseof.com/windows-outlook-notif...

    Disclaimer: This is a non-Microsoft website, the page appears to be providing accurate, safe information. watch out for ads on the site that may advertize products frequently classified as a PUP (Potentially unwanted product). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know the outcome

    Regards

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-05-30T17:04:25+00:00

    I had turned these on before aswell but its not showing notifications even after enabling desktop notifications.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments