Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

93 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-06-17T13:14:04+00:00

    Thanks you.

    You're welcome.

    I'm glad to help you solve the question and also hope you can help more people in need.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-06-17T12:05:29+00:00

    Thanks you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-06-17T11:09:25+00:00

    Justin,

    I am 75 and not a computer buff. So, I don't understand step 4.

    "second step: outlook.

    Thanks,

    Michael

    Hello, Michal

    I might have expressed myself incorrectly.

    Step 4 is meant to paste the Outlook shortcut from Step 2.

    Thank you for pointing out the issue. I have revised my post. I hope it helps you.

    If you have any issues, please email me anytime

    Best wishes

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-06-16T13:03:39+00:00

    Justin,

    I am 75 and not a computer buff. So, I don't understand step 4.

    "second step: outlook.

    Thanks,

    Michael

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-06-16T12:31:26+00:00

    Hi, bro, I got the solution. Please follow the instructions below

    1. open the file location C:\ProgramData\Microsoft\Windows\Start Menu\Programs.
    2. find the shortcut of "outlook" and copy it.
    3. press the Windows + R, type: shell:startup.
    4. paste the Outlook shortcut from the second step.
    5. restart the computer, and there you go.

    The new Outlook will start up automatically when you start the computer, remember to minimize the window when it opens, and enable the 'Hide when minimized' function in the system tray.

    Best wishes

    Was this answer helpful?

    0 comments