Not receiving desktop notifications in 'New Outlook'

Did you check ADVANCED updates in window updates?

All of those settings have been checked and they are set properly :-(

I get alerts for reminders just not new emails

Make sure your updates are up to date including ADVANCED UPDATES.

Here is what Geek Squad also did. Here are some common troubleshooting steps you can try:

1. Check Outlook Settings:
   • Ensure that the “Show new mail desktop alert” option is turned on. You can find this by going to File > Options > Mail > Message arrival^1^.
2. Windows Notification Settings:
   • Make sure notifications are enabled for Outlook in Windows settings. Go to Settings > System > Notifications and ensure that notifications for Outlook are turned on^2^.
3. Focus Assist/Do Not Disturb:
   • Check if Focus Assist (Windows 10) or Do Not Disturb (Windows 11) is turned off. These settings can block notifications^2^.
4. Battery Saver Mode:
   • If your device is in Battery Saver Mode, notifications might be disabled. Ensure Battery Saver is turned off in Settings > System > Power & battery^2^.
5. Teams Status:
   • If you use Microsoft Teams, make sure your status isn’t set to “Do not disturb,” as this can affect Outlook notifications^2^.
6. Outlook App:
   • If you’re using the Outlook app, ensure that notifications are enabled within the app settings. Go to Settings > Mail > Notifications and adjust the settings as needed^3^.

If you’ve tried these steps and still aren’t receiving notifications, it might be helpful to restart your device or reinstall the Outlook app.

Is there a specific step you’d like more details on?

Learn more1techcommunity.microsoft.com2support.microsoft.com3support.microsoft.com4answers.microsoft.com5support.microsoft.com6support.microsoft.com7answers.microsoft.com8support.microsoft.com9makeuseof.com+7 more

• How do I check Outlook settings?
• What is Focus Assist?
• I'll try these steps, thanks!
• Let’s chat

See more

here could be several reasons why Outlook isn’t notifying you of new emails. Here are some common troubleshooting steps you can try:

1. Check Outlook Settings:
   • Ensure that the “Show new mail desktop alert” option is turned on. You can find this by going to File > Options > Mail > Message arrival^1^.
2. Windows Notification Settings:
   • Make sure notifications are enabled for Outlook in Windows settings. Go to Settings > System > Notifications and ensure that notifications for Outlook are turned on^2^.
3. Focus Assist/Do Not Disturb:
   • Check if Focus Assist (Windows 10) or Do Not Disturb (Windows 11) is turned off. These settings can block notifications^2^.
4. Battery Saver Mode:
   • If your device is in Battery Saver Mode, notifications might be disabled. Ensure Battery Saver is turned off in Settings > System > Power & battery^2^.
5. Teams Status:
   • If you use Microsoft Teams, make sure your status isn’t set to “Do not disturb,” as this can affect Outlook notifications^2^.
6. Outlook App:
   • If you’re using the Outlook app, ensure that notifications are enabled within the app settings. Go to Settings > Mail > Notifications and adjust the settings as needed^3^.

If you’ve tried these steps and still aren’t receiving notifications, it might be helpful to restart your device or reinstall the Outlook app.

Is there a specific step you’d like more details on?

Learn more1techcommunity.microsoft.com2support.microsoft.com3support.microsoft.com4answers.microsoft.com5support.microsoft.com6support.microsoft.com7answers.microsoft.com8support.microsoft.com9makeuseof.com+7 more

• How do I check Outlook settings?
• What is Focus Assist?
• I'll try these steps, thanks!
• Let’s chat

See more

Still no luck for me

Client Version is 20240719002.23

Is there a way to check for updates? I haven't found one?