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I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.
I use a Surface Laptop Go with 8GB RAM and
a 10th gen Intel Core i5 with 256 GB storage.
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Kevin. I guess this is another example of Microsoft's lack of concern for an important app within windows .... OK, it's broken. Let's move on to something else attitude. BTW, for me anyway, Outlook.com doesn't work any better. I realize they are tied together.
I just downloaded a third party email app that has a working notification function for new messages and deleted Oulook. Problem solved.
Has anybody found a definite solution for the broken Outlook notifications? Mine worked for about a month and suddenly stopped. Has Microsoft had anything to say about this as of 9/22/24?
Absolute shame of Microsoft to ignore thousands of desktop app users and only push for O365. I rather use gmail.
I am jumping on here because I resolved this issue in seconds, however I cannot remember the exact steps. Within Outlook, I navigated to Settings>General>Notifications and had all the desktop items turned on already. At the very top there is a link to System Settings so I clicked on that. So in System>Notifications>Outlook (new) I turned some things on - apologies as not sure what I did, I know at the bottom of these options there is Priority of notifications in notification center and I changed this from Normal to Top. Then I checked in the notification center that the Outlook icon is there. I went back to the Outlook Settings>General>Notifications and at the top saw the option to tick/check the box beside having notifications when closed (this was not there previously!!).
I hope this helps save heaps of time that I know can really spiral into a rabbit hole. Shocking this has reached 6 pages of replies and Microsoft assistance and this hasn't been solved.