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I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.
I use a Surface Laptop Go with 8GB RAM and
a 10th gen Intel Core i5 with 256 GB storage.
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just had enough and went and deleted New and reinstalled Old.
I broke MY RULE with this Mail thing: NEVER EVER convert over to something new with windows/microsoft. ALWAYS WAIT TILL EVERYONE ELSE TESTS IT OUT AND SUFFERS.
I'll wait till they fix everything and then force the transfer to New Mail
I have the same problem with two desktop computers with Windows 10 and the other with Windows 11 and none of them receive desktop notifications of any kind, only when you open it all the emails are received.
The old one does work correctly on both PCs, there is some kind of problem with it because they never worked, that's why I have always re-installed the old one, the problem is that they are going to eliminate it.
This is a bug lots of us have been experiencing since around June/July but without lots of upvotes on Feedback Hub, it will never get fixed.
They use reports and upvotes to find bugs, but as most people don't use it, the bugs never get fixed.
I haven't had notifications since July and it is now October!
UPVOTE THESE TO GET THIS BUG FIXED: https://aka.ms/AAmuo0u
45 votes so far, but need much more before Microsoft take notice as sadly they only fix bugs with lots of upvotes which is why there are so many bugs nowadays.
And you can make your own report on feedback hub too and I will upvote and share that too.
I have 2 end users who experienced this same issue. The only workaround I've found to be successful here is to go to: Control Panel > Mail (Microsoft Outlook) > Show Profiles.
From that point i created a new profile for the end users.
Restart the PC (Not sure if this part was required, but its a natural habit of IT)
Now the end users can receive notifications of emails along with the counter in the bottom right corner of screen.\
make sure to set new profile to the main one via the Mail (Microsoft Outlook)
Hello David! I have checked these sites but my issues are not on Outlook for Micrsooft 365 or the other versions. They are on the Outlook For Windows (Outlook Preview) I can provide my Outlook Version number.
Microsoft Outlook Version :1.2023.418.200 (Production)
Client Version: 20230519010.06