Not receiving desktop notifications in 'New Outlook'

This was a long-time issue with the original outlook app. But there is a fix.

First, the "advisor" has an issue with understanding the product in question, as a result they continue to refer to and provide "fixes" for the original outlook, not the NEW OUTLOOK FOR WINDOWS. The NOFW, is replacing the MAIL APP that comes preloaded with windows.

The app... Regarding the current MAIL APP, you are able to CLOSE (not minimize) the app and STILL receive message notifications. It's straightforward, close the app and still get popup notifications (in windows notification panel).

With the NEW OUTLOOK FOR WINDOWS APP, it behaves differently. If you close the app, that's it, it's closed, and we receive NO NOTIFICATIONS.

Going back to the original outlook for desktop, it had the same issue. For the longest time Microsoft never addressed this issue. You were stuck having to keep the app open to receive notifications.

Now the (sort of) fix.

Microsoft finally addressed the issue and added the option to right click the icon in the taskbar (far right) and tick the option to "hide when minimized".

This is the best Microsoft's done to address the issue, unlikely we will ever be able to "close" the app and still receive notifications. This is a decade long issue, don't hold your breath on a fix. In the meantime, you can tick on the minimize to tray option and to remember to click minimize rather than close.

I have tested this solution, and it works, At least the app is no longer in my taskbar, taking up limited space. Now it's tucked away in the tray.

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I had this same issue. After exploring I configured "Focus Assist":

Disable Focus Assist: Windows has a feature called "Focus Assist" that can suppress notifications during certain times or when running specific apps. Check your Focus Assist settings and ensure it's not blocking the New Outlook app.

On Windows 10:

• Search "Focus Assist";
• Set "Priority Only" -> Customize your priority list;
• Add an App -> Search for Outlook (new)
• Select the App

After doing this, I started to be notified.

Hope this works for you!

Thank you for your response RaihanKR.

Enabling Desktop Notifications

1. Go to Outlook.com and click the Settings (gear) icon on the top right corner.
2. Click View all outlook Settings, go to General > Notifications and enable Send me desktop notifications.
3. In Desktop notifications, you can choose either or both For Messages and For Events.
4. You should see below pop-up if the permissions are not already enabled for this website on this browser before. Choose Allow and you should start receiving the notifications.
5. Post enabling there will be a success notification under the system tray as shown below.

Get full guide below;

https://support.microsoft.com/en-gb/office/owa-...

Regards

Microsoft just woke up and the New Outlook feedback tool now tells you that it's a known issue and they "Working" on a fix.

Microsoft... When people tell you they don't want your new buggy stuff, the solution is NOT to force it on people.

New Teams was supposed to take less ressources and it doesn't. New outlook was supposed to be simpler, and it's not.

Just stop and keep what's working.

This is more than infuriating. My rage level is really high over this. I've followed all the suggestions listed here, and the only one that PARTIALLY worked was deleting my custom email account and adding it again. I say "partially" because I still don't receive notifications if the app is closed, only if it's minimized.

What's worse? I've uninstalled the new Outlook no less than SEVEN TIMES, and Microsoft continues to reinstall this stupid app WITHOUT ASKING ME and forces it to open when I open the old mail app.

If you're going to force us all to use your new junk, which also forces us to get ADS in our inboxes when your old app didn't do that, then FIX YOUR JUNK.