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iPhone 14 Pro iOS 16.0.2 and the newest Outlook .
I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue.
Using Outlook for iOS for personal email and calendar management
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Ditto. iPhone app was working great yesterday. It appears to have changed/updated overnight. This morning the main page had the search magnifying glass in the bottom right corner instead of in the middle. Emails were also grouped by thread. When I tried to change this view the app started crashing.
I have exactly the same issue - first it started grouping my messages into conversation threads so I checked the settings it was toggled off so I tried to reset it by toggling it on then the app crashed. I have tried everything (cache clear, phone restart, reinstalling but each time the same result - the app tries to open for a few seconds then returns me to the Home Screen.
It is still working fine on my 2nd phone which I have not upgraded to iOS 16 yet.
It seems to all start when you toggle off threads in the Outlook settings. The moment you touch that - the App crashes. The only way that I have found to fix this is to reset your phone, and then set it up again using an iCloud backup from a time when it works. It is working now
I have the exact issue and attempted the same thing to fix the threads I didn’t want. I assumed turning it “on” and back “off” would “reset” the thread sorting view. Instead I have endless crashes. I have deleted, powered off, etc. like everyone else. No change.
I am having the same problem - the app is crashing while opening. This started happening AFTER i noticed the email thread count being displayed even though the function was toggled OFF in the settings. I turned the organize by thread feature ON and the crashing started. I cleared cache, deleted the app, reinstalled and it keeps crashing.
Microsoft Outlook iPhone app updated one day ago to version 4.2238.0, on iOS 16.0.2