Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Ron-6928 4,991 Reputation points
    2023-03-01T16:20:50+00:00

    That's a typical Microsoft product. I don't know what's happening but I'm not surprised it is a mess. I wouldn't be surprised if they double count storage usage in both Microsoft and Email storage.

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  2. Anonymous
    2023-03-01T18:48:37+00:00

    Thank you for posting this. I did it and freed up some space. However, it is not nearly enough and I still don't know if my email service is actually going to be suspended. Deleting what I did took some time and apparently I need to delete another 4GB just to get to the "limit". My limit is only 10GB but the OP says they have 15GB. So confusing.

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  3. Anonymous
    2023-03-01T19:42:20+00:00

    I've also been receiving an enormous amount of spam since this message, 'the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email." This started on Tuesday 28th February, why?

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  4. Anonymous
    2023-03-02T18:22:44+00:00

    I think to coders are all on drugs.

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  5. Anonymous
    2023-03-03T08:34:57+00:00

    You might indeed be correct. John.

    So i Roll up my sleeves and deleted 30 yrs worth of Junk mail from my HOTMAIL.
    and finally manage to get under the 5Gb limit.

    i am not at 98 Percent Full.

    AND GUESS WHAT. THE RED BAR IS STILL THERE

    From february 1, you will need more storage to send or receive email.

    and it is March 3rd.. and i am still getting email respond, when ever some one respond to this post... lol

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