Outlook saying I need more storage.

You hit it RIGHT ON THE NOSE!! I've had same email address since 2003. It was so strange how suddenly, I was no longer able to send/receive emails from Outlook since 3/31/23. Said storage full. I panicked, researched like crazy and even deleted 30,000 emails from eons ago. I emptied the trash, recycle bin...you name it, I tried it. Everything I did still didn't reduce the storage. Verizon Tech Support troubleshooted for days and days...they couldn't figure it out. We even checked incoming/outgoing Port settings...uninstalled email, then reinstalled. I even had 2 factory resets done in one week...no luck. I TRIED to contact Microsoft directly from my microsoft acct...no response multiple x's. I was stressed out of my mind. Called a number online that was supposedly Microsoft Tech Support. He sounded so legit. He was "happy to help." Then he wanted to remote access my laptop. He said "see... look at the screen what I found on the scan...people are using your information to buy porn/child porn...and we'll investigate b/c child **** a Federal Crime and you'll need to prove it wasn't you...so log into your bank account so I can show you how smart they are, they hide the charges." He was LYING...as I know he typed that porn **** in there to scare me when he put me on hold. I DID NOT log into my bank acct! I told him I don't remember my bank log in info lol. He tried to tell me to do "forgot user name and p/w. I said I'll do it later lol. He then said "the FBI will be contacting you, b/c you're making excuses." I told him "send the FBI then." SO now I have to PAY $ to take my laptop to an IT shop to see what virus or whatever the Microsoft Tech Support SCAMMER put on my laptop as he was angry that he couldn't get my bank account like he wanted. He would've gotten a WHOPPING $18.12 !! LOL. So fast forward to 4/9/23....I paid the $1.99 to Microsoft just to see what was going to happen. WELL...WELL...NOW, I can send/receive emails again!! So, it said $1.99 +tax will be deducted from my bank account MONTHLY. All those days of unbelievable STRESS!!! So...looks like other email providers are doing the same...CHARGING eventually if not already. I thought about creating another email to forward my emails too. But Microsoft has made all that difficult/impossible just to get that $1.99/mo for the REST OF OUR LIFE...IF we want to keep using email. What an experience!! I did report that Tech Support SCAMMER to the FBI Cybercrime unit. I gave FBI the number I called from online, his FAKE American name...w/ Indian accent AND his personal ph # he called me back on!!

I'm no computer expert...far from it. But it appears Microsoft has CODED everything to make us THINK our storage is "full." Microsoft ONLY wants that 1.99/mo for the REST OF OUR LIVES if we want to continue using our email. It happened to me too. I even deleted 30,000 emails even from eons ago...didn't even reduce my OneDrive storage. I emptied recycle bin, and trash. Even moved zillions of emails to archive...all of that did NOTHING. It wasn't until I paid the $1.99 I was able to send/receive emails again. I even read online about a Journalist said she deleted 70,000 old emails, etc...that still didnt free up any OneDrive storage. Microsoft is saying they notified email users that what used to not count towards the OneDrive storage...will now be included in the free storage limit. So, that's why all of a sudden our storages are full.

So sorry you had to go through all of that to get your email access back. In the tech world no one gives a rip about how they treat their fellow humans. All that matters is that they control you and make you do what they want you to do. No one is policing them. Yes, they have been dragged in front of Congress a couple of times, but its all a dog and pony show with no consequences (at least not yet).

I always tell my wife that if I die of a heart attack it won't be from a blockage but from the stress of dealing with some internet, cable or other utility provider. There is virtually no customer service in this self absorbed world we are living in.

Take good care,

Jeff

Jeff...Thank you sooo much! You are so right!!! That is too funny "if I die from a heart attack... it won't be from a blockage...but will be from from the stress of dealing with the internet etc!! 🤣🤣🤣🤣 HILARIOUS!!! Thank you again 😀

Thanks Jeff

I fully agree with everything you say. Big tech companies like Microsoft act with impunity in pursuit of profit, despite their their fake company statements that they are committed to democracy, and the rest of their nonsense. I'm presently attempting to find out whether or not what they are doing is legal.

Good luck, Jonathan.