Outlook saying I need more storage.

It appears that you think that acting unethically is not a form of abuse. But how about if they acted illegally? Is that OK? I really couldn't care less if they make it a pay service, it's not expensive. But that in no way makes it acceptable if what they doing is either illegal or unethical. And doing nothing about it means you will never have a better world. So I will take steps to see if I can establish those issues. Do what you want, it's a free world, but if you really believe that 'voting with your wallet' will make the slightest difference to Fortress Microsoft, who are only interested in big money, then I wish you a pleasant fantasy. Microsoft's gross profit for the twelve months ending December 31, 2022 was $139.110B, a 9.31% increase year-over-year. Microsoft annual gross profit for 2022 was $135.62B, a 17.06% increase from 2021.That should show you that we are merely drops in the Microsoft ocean, as conclusively demonstrated by their total lack of interest when I raised the these issues with them.

With all due respect, you seem to think that you have some right to sue a company for changing its free service, alas I believe you to be the one living in such a fantasy world. Voting with you wallet is not the same as doing nothing.

Raise complaints all you want, I fully support that, but you have no legal grounds to be harassing them nor hate mongering on these or any other forums. You haven't entered into a paid contract that has been breached. I think you need to fundamentally revise your legal knowledge before you make a fool of yourself.

I wish you good luck for the sake of everyone here, but also acknowledge you're unlikely to see any progress. Vote with your wallet people, use another provider.

exactly my experience, which seems a trick by microsoft to enroll millions on a lucrative space prchase subscription. I deleted most material in One-Drive but it made no difference to the space used (7.2 Gb over the new limit of 5Gb). I then deleted the pesky One-Srive App itself but still no reduction in space.Am I handcuffed and being led to punishment payment or is there a way out of this?

Yes but what are these attachments no-one was aware of and how to get rid of them.

Also, if synching is a problem how do you de-synch?

Microsoft completely ruining everyone's lives!!! What the hell are they thinking???? You suddenly have a 5GB limitation somehow of "Email attachments" while your Email says you are still under 15GB. I have 10 out of 15GB on Email, and 9GB out of 5GB microsoft storage, and I can not receive or send emails with attachments unless I pay 20$ per year to access an email I already had since the beginning of time. My whole studies/work/life is on that email. Is microsoft THAT dumb and stupid? A whole lot of important emails I was supposed to receive lost their way just because they are so unclear about what the hell is going on?

Hi Ahmed. They are in it for the money, and are not the slightest bit interested in you or me, judging by my experience. Once you've understood that, it all makes sense, or nonsense, depending on your point of view.

I've (for the first time since 1996) just had two emails bounced back. According to Microsoft, they were rejected by the target computer. Which is strange to say the least, since one of them was to myself. Go figure.