Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-03-30T15:53:28+00:00

    I'm also receiving this new "warning" and it's a pain. I have also started receiving TONS of spam emails lately. Is there a connection? One email, that keeps coming through, no matter how many times I mark it as "junk", is from someone using the name of "Ether" and is using an iCloud.com address. This is so annoying. I'm deleting sent email, as we speak. I'm about to dump Outlook/Hotmail/whatever they want to call themselves now and stick with Gmail.

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  2. Anonymous
    2023-03-30T16:33:37+00:00

    Hi. I am about to send my third, and hopefully final, email to Microsoft UK, about this matter. So, because it's better to wait for a reply (if any) before explaining what I'm saying to them, I'll reply to you then, should be next week. But I'll say now that, on a scale of one to ten, my experience and view of, and respect for, Microsoft, is zero. In fact minus, it's that bad.

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  3. Anonymous
    2023-03-30T18:51:42+00:00

    yes they are money grabbing. they have blocked my email with same message even though i deleted EVERYTHING out of the dropbox account and hardly used it in the first place. so far ALL attempts to manage dropbox and restore it to empty have failed even though every folder shows zero kbs.

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  4. Anonymous
    2023-03-30T19:29:01+00:00

    They are without any doubt behaving unethically, possibly illegally. I'm looking into it.

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  5. Anonymous
    2023-03-30T21:43:06+00:00

    Looking forward to it. This junk mail and forcing to pay for more storage is ridiculous.

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