Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-05-03T16:17:53+00:00

    Same thing here. I've literally deleted for DAYS and my usage is still the same. STILL can't use email. This is beyond RIDICULOUS and FRUSTRATING

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  2. Anonymous
    2023-04-22T17:24:06+00:00

    That’s how they designed it to work so our mailboxes get filled and make us buy storage. They are not interested to fix it

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  3. Anonymous
    2023-04-22T16:25:28+00:00

    Is there ever going to be a fix?

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  4. Anonymous
    2023-04-18T18:28:00+00:00

    Go into the deleted items folder, then click on 'Recover items deleted from this folder (128 items)'

    This will then list all your deleted items but will not reinstate them.

    After this, 'select all' and then select 'permanently delete'. This will empty your deleted folder and you should see a message like this

    'Recover items deleted from this folder (0 items)

    Remember to select the 'Empty folder trash can icon'

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  5. Anonymous
    2023-04-18T18:14:36+00:00

    I have the same issue!!!! I wouldn't mind paying for extra space but I do not need it! I have the space if all the deleted documents are finally deleted

    Please help!!!!!

    ******@msn.com

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