Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-05-18T22:36:57+00:00

    replies have been useful. I believe this was a scam but how could the scammer have entered the system in this way? Microsoft need to take a look.

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  2. Anonymous
    2023-05-18T22:20:06+00:00

    They want you to buy more storage en bull**** , mine is not full and they want me to buy more memory

    scam

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  3. Anonymous
    2023-05-17T14:39:22+00:00

    I refuse to pay. Especially when I get so many junk emails each day. Even when I am offline for a few days at the time when on holiday, I still get so many junk mails.

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  4. Anonymous
    2023-05-17T14:00:29+00:00

    I ended up caving and buying a subscription. I couldn't handle the hassle anymore. Yup, they got me. It's too bad. I've been an Outlook (desktop client) for decades. It's the only reason I stuck with Microsoft for my email needs. Will pay until I find another solution. It might be time to move on.

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