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Hi there,
I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."
Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.
Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.
Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?
Thanks in advance
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes I've had my email forever to and noticed recently that alot of my junk emails are now in my inbox! I wish there was a way to stop this I don't like it.
GREEDY MICROSOFT!!! PERIOD! AND-I GET A FEW EVERY DAY-SPAM-BLOCKED THIS ****, STILL GETTING THESE!!! osemar@microsoft.com <osemar@microsoft.com>=====THIS PERSON-NO LIFE?? BOTHER OTHER PEOPLE?? MICROSOFT REALLY S*CKS!
I think I will use gmail from now on. Microsoft-greedy! Stupid-need more room, MEANS, buy 365!!!! AND-I block these stupid emails from scammers-facebook=A user just logged into your Facebook account from a new device Samsung S21. We are sending you this email to verify it's really you.==I emailed to microsoft about this, nothing to fix this!! BYE Hotmail!!!!
I got to a screen that said "check storage" in my Microsoft account. I tried to do it again to explain but I don't see it now, probably because my issues is solved, I hope. When I clicked "check storage" there were two options, for OUTLOOK and for ONE DRIVE (which I generally never use). I emptied ONE DRIVE folder, deleted anything that has been accidentally saved in it. I then clicked on "check storage" for OUTLOOK and it showed all my folders in my email. I noticed my SENT box was full of 7,000 messages. I deleted that, it freed up space. I then went back into my HOTMAIL screen and was able to "x" out the red header message that said storage is full. I tried many avenues mentioned on this thread. The only thing that worked was to delete the SENT messages and any other old emails I was saving and also any random items that had been saved in ONE DRIVE which I wasn't using or counting on anyway. Good luck.
Microsoft greedy, wants everyone to buy 365! Just ignore it, or, use Gmail. Gmail, no scammer emails! Hotmail, never fixed it, disgusting emails, scammers! I blocked, still getting these!