Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-03-01T16:00:12+00:00

    Microsoft is Deepstate, but so are all other email services out there. I'd say just wait it out and let them get called out for their planned scam.

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  2. Anonymous
    2023-03-01T12:47:07+00:00

    MS way of making money form of extortion!

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    10+ people found this answer helpful.
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  3. Anonymous
    2023-03-01T11:15:48+00:00

    Filter > Sort > Size

    The largest emails will be on top.

    Delete emails that you do not need.

    Empty Deleted Items.

    Check all folders especially Inbox and Sent Items.

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    4 people found this answer helpful.
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  4. Anonymous
    2023-03-01T10:05:21+00:00

    I understand you mentioned. Attachment count toward onedrive 5Gb.

    So i check out my onedrive, and it said i only used 53mb out of 5Gb.. which is totally empty.
    Now back to my Hotmail, it said my MICROSOFT STORAGE is 5.7Gb out of 5Gb.... so the red bar appear.

    now the funny thing.
    my EMAIL storage is 11.4/15Gb

    so... what is going on here.
    onedrive is 53mb/5gb empty
    microsoft Drive is 5.7/5 exceeded
    email is 11.4/15

    this is so messy.. and hard to understand.

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