Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-04-05T03:39:03+00:00

    Precisely. If they want us to pay, just make a straightforward request with clear options instead of bullying, threats, and contradictory statements. And offer a simple extra storage plan for a fee, instead of forcing use of an app which will render email inaccessible by any of the machines I use.

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  2. Anonymous
    2023-04-04T00:29:53+00:00

    so i'm just getting this message suddenly and i have some really important emails that i was expecting. am i really actually not going to get my emails because microsoft wants me to either delete 10,000+ backlogged emails or pay money? This seems somehow illegal to me.

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  3. Ron-6928 4,991 Reputation points
    2023-04-03T18:30:36+00:00

    >>Why dont they just say you either pay XX for access to your emails or this is what it will be like from now on?

    I've seen a couple of posts where users pay subscription but they were still unable to send/receive. It takes a few days for new email to start flowing in/out. This whole new policy is a giant mess. I'd leave outlook mail instantly.

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  4. Anonymous
    2023-04-03T18:25:03+00:00

    I fully agree with everything you say.

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  5. Anonymous
    2023-04-03T01:54:06+00:00

    Hi there,

    I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

    Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

    Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

    Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

    Thanks in advance

    I've used my hotmail for 20 years and now it says "get more storage" and the "this site can't be reached" comes up.

    I've deleted tons of emails with attachments and now is says I have used .3gb of 15gb.... and still no emails coming in. UGH!

    Here is the warning:

    This site can’t be reached

    The webpage at **https://onedrive.live.com/?v=upgrade&ocid=cmmmmd738w4** might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED

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