Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-04-01T13:53:36+00:00

    Hi Ahmed. They are in it for the money, and are not the slightest bit interested in you or me, judging by my experience. Once you've understood that, it all makes sense, or nonsense, depending on your point of view.

    I've (for the first time since 1996) just had two emails bounced back. According to Microsoft, they were rejected by the target computer. Which is strange to say the least, since one of them was to myself. Go figure.

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  2. Anonymous
    2023-03-30T22:21:36+00:00

    It appears that you think that acting unethically is not a form of abuse. But how about if they acted illegally? Is that OK? I really couldn't care less if they make it a pay service, it's not expensive. But that in no way makes it acceptable if what they doing is either illegal or unethical. And doing nothing about it means you will never have a better world. So I will take steps to see if I can establish those issues. Do what you want, it's a free world, but if you really believe that 'voting with your wallet' will make the slightest difference to Fortress Microsoft, who are only interested in big money, then I wish you a pleasant fantasy. Microsoft's gross profit for the twelve months ending December 31, 2022 was $139.110B, a 9.31% increase year-over-year. Microsoft annual gross profit for 2022 was $135.62B, a 17.06% increase from 2021.That should show you that we are merely drops in the Microsoft ocean, as conclusively demonstrated by their total lack of interest when I raised the these issues with them.

    With all due respect, you seem to think that you have some right to sue a company for changing its free service, alas I believe you to be the one living in such a fantasy world. Voting with you wallet is not the same as doing nothing.

    Raise complaints all you want, I fully support that, but you have no legal grounds to be harassing them nor hate mongering on these or any other forums. You haven't entered into a paid contract that has been breached. I think you need to fundamentally revise your legal knowledge before you make a fool of yourself.

    I wish you good luck for the sake of everyone here, but also acknowledge you're unlikely to see any progress. Vote with your wallet people, use another provider.

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  3. Anonymous
    2023-03-30T21:43:06+00:00

    Looking forward to it. This junk mail and forcing to pay for more storage is ridiculous.

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  4. Anonymous
    2023-03-30T19:29:01+00:00

    They are without any doubt behaving unethically, possibly illegally. I'm looking into it.

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  5. Anonymous
    2023-03-30T18:51:42+00:00

    yes they are money grabbing. they have blocked my email with same message even though i deleted EVERYTHING out of the dropbox account and hardly used it in the first place. so far ALL attempts to manage dropbox and restore it to empty have failed even though every folder shows zero kbs.

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