Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-04-11T20:02:19+00:00

    Thanks Jeff

    I fully agree with everything you say. Big tech companies like Microsoft act with impunity in pursuit of profit, despite their their fake company statements that they are committed to democracy, and the rest of their nonsense. I'm presently attempting to find out whether or not what they are doing is legal.

    Good luck, Jonathan.

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  2. Anonymous
    2023-04-11T00:49:47+00:00

    Jeff...Thank you sooo much! You are so right!!! That is too funny "if I die from a heart attack... it won't be from a blockage...but will be from from the stress of dealing with the internet etc!! 🤣🤣🤣🤣 HILARIOUS!!! Thank you again 😀

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  3. Anonymous
    2023-04-10T23:58:03+00:00

    I'm no computer expert...far from it. But it appears Microsoft has CODED everything to make us THINK our storage is "full." Microsoft ONLY wants that 1.99/mo for the REST OF OUR LIVES if we want to continue using our email. It happened to me too. I even deleted 30,000 emails even from eons ago...didn't even reduce my OneDrive storage. I emptied recycle bin, and trash. Even moved zillions of emails to archive...all of that did NOTHING. It wasn't until I paid the $1.99 I was able to send/receive emails again. I even read online about a Journalist said she deleted 70,000 old emails, etc...that still didnt free up any OneDrive storage. Microsoft is saying they notified email users that what used to not count towards the OneDrive storage...will now be included in the free storage limit. So, that's why all of a sudden our storages are full.

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  4. Anonymous
    2023-04-07T17:03:21+00:00

    I really don't think it's the emails. It's One Drive. I had 4.6 GB. Deleted some stuff off of One Drive, that I didn't need and it brought it down to 3.7. Now, there's a blue bar, at the top of my email page, stating that I'm low on storage.

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  5. Ron-6928 4,991 Reputation points
    2023-04-07T16:38:01+00:00

    You can export your entire mailbox. Problem is the exported data will be in PST format. You need Outlook app (not free) to open the file. There may be free apps to open PST files. Google it.

    From Outlook web, click/tap View - View settings

    Image

    then this (General - Privacy and data - Export mailbox)

    Image

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