Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-03-09T18:32:31+00:00

    Hello, I wouldn't worry about this since it seems to be "Cloud" related, not your computer. I deleted thousands of old emails and the notification just stays there.

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  2. Anonymous
    2023-03-09T00:21:33+00:00

    I noticed my SENT box was full of 7,000 messages. I deleted that, it freed up space.

    Thank you! I never considered that the Sent folder would count in the limit. There were hundreds of photo attachments from years ago (both personal and work-related) buried there. All gone now, and problem resolved.

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  3. Anonymous
    2023-03-06T19:52:58+00:00

    I tried deleting a lot number of old emails and folders. The cation still exists. Please let me know what should I do about it.

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  4. Anonymous
    2023-03-06T13:45:13+00:00

    I used AdBlocker to block all the individual elements in the pink ribbon. It disappeared – and reappeared at the bottom of my folder column. So I had AdBlocker block all those elements too. It all disappeared again. Wonder if any of it will come back? Maybe if they change the colour from pink to green?

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