Outlook App keeps crashing on iPhone iOS 15.5

Anonymous
2022-07-14T16:59:13+00:00

I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

Outlook | Outlook for mobile | Outlook for iOS | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

50 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-07-18T22:57:49+00:00

    I am also having the same problem since last Thursday the 14th. I have also done everything that was stated above by Alyssa8. I've cleared my cash, restarted my phone, done the airplane mode on/off, deleted and reinstalled the app, etc. I am only having issues with the outlook app, and can still access my emails fine in a browser. Please get back to me as soon as possible to address this issue.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-07-19T00:42:41+00:00

    I am having the exact same issue as all of the other users are having. I’ve tried all the potential fixes with no success.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-07-19T08:01:43+00:00

    We are having the same issue as well, we are using Intune and AppConfiguration policies however even on devices without these we are noticing that they close imediately upon launch even after a full device reset.

    The issues don't occur on other Office apps so it looks like Outlook and Teams are the only affected ones for the time being

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-07-19T12:50:49+00:00

    Same issue since end of June on iPhone. Deleted and reinstalled countless times and same issue. Also OneDrive app. Help please.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-07-19T13:10:39+00:00

    Any ETA on resolving this issue? Outlook for iOS has been crashing since Wednesday the 13th after a reinstall. Have done everything mentioned above (restarting, reinstalling, clearing browser cache, resetting network settings on iPhone, etc.). Outlook crashes immediately when opened.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments