Outlook App keeps crashing on iPhone iOS 15.5

Anonymous
2022-07-14T16:59:13+00:00

I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

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  1. Anonymous
    2022-07-17T12:53:17+00:00

    I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

    I am having the same issue. Tech Support has not been able to help; they continuously say to clear cache. I’ve reached out on Twitter to see if I can get the attention of Sr Tech resources. This has to be fixed

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    5 people found this answer helpful.
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  2. Anonymous
    2022-07-18T09:58:16+00:00

    I have the same issue.

    @Microsoft, you need to release a new version to fix this problem or roll back this version of the Outlook app until it will be fixed.

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    7 people found this answer helpful.
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  3. Anonymous
    2022-07-18T21:08:54+00:00

    OK ! So what do I do to fix my problem ??? I cannot get into the App to get to support and make any changes....

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    2 people found this answer helpful.
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  4. Anonymous
    2022-07-18T22:18:43+00:00

    I am having the same issue. I have been working with Microsoft and we have yet to solve the problem. Anyone with help please let me know

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  5. Anonymous
    2022-07-18T22:23:55+00:00

    I suggested this too. They said they cannot downgrade. I simply just want the previous version. I have went into iPhone storage and manually deleted the data too. I have left a report on the App Store feedback and have 3 techs telling me they are working on it.

    Let’s Go Microsoft!

    Russell

    MCP MCDBA MCSD

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    2 people found this answer helpful.
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