Outlook App keeps crashing on iPhone iOS 15.5

Anonymous
2022-07-14T16:59:13+00:00

I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2022-07-19T13:10:39+00:00

    Any ETA on resolving this issue? Outlook for iOS has been crashing since Wednesday the 13th after a reinstall. Have done everything mentioned above (restarting, reinstalling, clearing browser cache, resetting network settings on iPhone, etc.). Outlook crashes immediately when opened.

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  2. Anonymous
    2022-07-18T22:57:49+00:00

    I am also having the same problem since last Thursday the 14th. I have also done everything that was stated above by Alyssa8. I've cleared my cash, restarted my phone, done the airplane mode on/off, deleted and reinstalled the app, etc. I am only having issues with the outlook app, and can still access my emails fine in a browser. Please get back to me as soon as possible to address this issue.

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  3. Anonymous
    2022-07-18T22:23:55+00:00

    I suggested this too. They said they cannot downgrade. I simply just want the previous version. I have went into iPhone storage and manually deleted the data too. I have left a report on the App Store feedback and have 3 techs telling me they are working on it.

    Let’s Go Microsoft!

    Russell

    MCP MCDBA MCSD

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  4. Anonymous
    2022-07-18T21:08:54+00:00

    OK ! So what do I do to fix my problem ??? I cannot get into the App to get to support and make any changes....

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  5. Anonymous
    2022-07-16T17:19:02+00:00

    I am having the same issue. I have iOS 15.5. All other Microsoft apps are functioning on my phone. Desktop outlook email is functioning well. This issue seems to be only with the outlook app. I have deleted and reinstalled the app, restarted my phone.

    I am hoping for a quick resolution.

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