Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

227 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-02-23T12:59:29+00:00

    Thanks, Ron; however, I need access to the "Sync email" panel in order to enable IMAP.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-02-23T14:22:47+00:00

    The SMTP server is now given as "SMTP server name smtp-mail.outlook.com"

    This was smtp.live.com for many years and was withdrawn without any notice that I was aware of.

    It just started rejecting connections.

    smtp-mail.outlook.com does work.

    The sync email pane is still not working as of 23-Feb 14:20 GMT

    Ron, do you have any comment on the Microsoft status page still saying "Everything is up and running." when it clearly it is not?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-02-23T15:00:58+00:00

    I'm having the same issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-02-23T15:47:27+00:00

    Same issue for a few weeks now. Trying to add a new email address. Can't. And unable to see/edit email addresses already added.

    Been on to Support today. Total waste of time. They didn't seem to know what I was talking about when I shared the error message or recognise that there were others with the same issue.

    I referred them to posts in this forum.

    After 45 minutes chatting with Support, no progress and none the wiser!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2022-02-23T17:00:08+00:00

    To compound the problem, now emails received are duplicated.

    The same email is received by the Primary email address and the same email is also received by the alias!

    This obviously affects Outlook on Android, where duplicated emails are also received.

    I wonder how long it will take for Microsoft and Outlook.com to respond, acknowledge the error and rectify it?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments