Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-14T15:02:27+00:00

    Same problem here for past month. Unable to load settings in Sync Email. Godaddy custom domain name with 365 family subscription. Concerned that 365 family just isn't a focus for Microsoft and is not really a product that is ready for production (doesn't support DKIM for custom domains, Sync Email settings stop working....) - not a comforting experience when you rely on the service for your email......

    Any info on when this bug is targeted for fix Microsoft?

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  2. Anonymous
    2022-03-14T15:07:40+00:00

    Hi,

    Same issue here in Dutch and English. I've a free outlook.com account (I came from Gmail to Outlook, cause I liked it, but now), accounts created before disabling function by Microsoft still work (as in mail arrives), but sync email for those old account configured are not showing anymore and I've to change one now, no idea why this should even be disabled, so I will go to Gmail again, pffff. If now for a month no answer, I think free accounts are just nobody to Microsoft. In my case it also makes my choice even easier to also move from Windows to ChromeOS

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  3. Anonymous
    2022-03-14T17:30:35+00:00

    Same here. If I go to "Sync email" menu, there's just the message "Unable to load these settings. Please try again later."

    I can not add/remove synced e-mail account. I can not update password of the synced e-mail account.

    Please fix it...!!!

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  4. Anonymous
    2022-03-14T18:47:38+00:00

    Unfortunately I don't think it will ever be fixed. As mentioned previously they have depreciated connected accounts from Outlook.com.

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  5. Anonymous
    2022-03-14T21:05:27+00:00

    Hi Reynaldo,

    I'm experiencing the same issue. What's the best way to reach you if the feature is not online after 24 hours?

    Thanks,
    Royce

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