Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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227 answers

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  1. Anonymous
    2022-03-09T22:36:53+00:00

    Same problem here started 3/9/2022 for me in the United States. Unable to load these settings message and I can send messages from my connected account but it won't retrieve them anymore.

    For decades I have used the various Microsoft email programs Live, Hotmail, Outlook, Outlook on Web, Outlook on IOS, Mail App and so on and they continue to get worse and constantly break what does work. A decade ago you could create rules for POP emails coming in but then they broke that. The connected accounts is what kept me on the Microsoft email platform because I could get emails from multiple accounts into 1 inbox. It worked decent until Microsoft broke it.

    Now they want you to add another account into the Mail app in Windows 10 which honestly sucks. I have decades of emails and such in folders under my "outlook" account but now my work account is going to be a different folder structure which I have to recreate and which won't have all of the legacy emails.

    Plus I want one SINGLE unified Inbox. I don't want to have to switch between different accounts to see what all came in. This is how Outlook.com worked beautifully with Connected Accounts.

    At lease Apple Mail in the iPhone is smart enough to have an All Inbox option even though they have different accounts listed also.

    I don't see how Microsoft can screw things up so bad. I've written email programs to fetch data from POP and IMAP accounts and it's not rocket science. How anyone could think that removing connected accounts was a good idea I have no clue.

    Sad that Microsoft has lost all common sense in their product development over the last 20 years.

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  2. Anonymous
    2022-03-09T23:04:30+00:00

    I have been having the same problem for about 2 weeks on all of my devices when I try to access 365. I go to settings and got to Mail and then click on Sync email and all I get is Unable to load these settings. Please try again later. I have been using 365 on all my devices for a few years and have never had this problem

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  3. Anonymous
    2022-03-10T04:17:35+00:00

    Yes this is a problem for all of us here. Weeks without a resolution

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  4. Anonymous
    2022-03-10T09:54:16+00:00

    I saw this in the below thread. Are they now saying we have to pay to have gmail connected to our outlook.com inbox? Surely not!?

    "Premium customers can add their Google Mail and Calendar accounts as an additional mailbox."

    https://support.microsoft.com/en-us/office/add-your-other-email-accounts-to-outlook-com-c5224df4-5885-4e79-91ba-523aa743f0ba

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  5. Anonymous
    2022-03-10T10:12:17+00:00

    Nope, I have premium and it does not work anymore.

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