Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-18T13:00:32+00:00

    I can’t sent or receive emails

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  2. Anonymous
    2022-02-18T14:55:11+00:00

    I also got the same problem.

    I did change some aliases on my Microsoft account a few days before it started happening (not sure if it is related).
    Changing browsers did nothing.
    Also, I noticed that when I select the Sync Email settings, there is a request a 500 response code.

    I believe the problem is actually that I removed all my connected accounts that used to be able to add on these settings, but there was no option to add them again. Now they are null(?)

    Image
    Image

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  3. Anonymous
    2022-02-18T17:51:21+00:00

    I also got the same problem.

    When I access to the sync mail setting of outlook.com, the server make that requests and got a 500 response.

    Absolutely m$ make something broken.

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  4. Anonymous
    2022-02-19T15:49:32+00:00

    Any luck with that? I'm having the same issue, including that I can't sync my email account on any other application besides Windows Mail.

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  5. Anonymous
    2022-02-19T17:01:14+00:00

    This page ( Sync mail ) should show POP3 and IMAP infomation that is nothing related to Gmail.

    And it has already broken more then 24hrs ( it is 20 Feb so it is almost a week )

    Both my computer in Office and Home not work. So don't ask me to change network. It still broken even using a VPN.

    It is broken on Edge Firefox and Chrome so don't ask me to change browser.

    please don't c&p useless and create a bug to your engineer/team.

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    40+ people found this answer helpful.
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