Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-04T14:40:30+00:00

    ReynaldoB, this setting page is not just for setting external email sync.

    There is also setting to change default "From" address (MS 365 Family - custom domain) but it is not accessible because of the "Unable to load..." error.

    You can check answer on FAQ page:

    Get a personalized email address in Microsoft 365
    "How do I change the default "From" address used to send email with a personalized email address?"

    1. Go to your Outlook.com Email alias settings. <-- Link to Sync Email setting
    2. Set the default Fromaddressfrom the drop down of address available. <-- not possible, because of bug/error: "Unable to load these settings. Please try again later."

    Well set out. But do you think Microsoft et al will understand?

    Maybe they will understand a trivial point though:

    Once on the Syn Email page, not even the X on top right used to close the page, works!

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  2. Anonymous
    2022-03-04T16:20:00+00:00

    Well set out. But do you think Microsoft et al will understand?

    Maybe they will understand a trivial point though:

    Once on the Syn Email page, not even the X on top right used to close the page, works!

    Maybe someone from MS support will actually read our complains and fix the issue.

    It is ridiculous that as a MS Exchange admin I can't set up my private mailbox properly :)

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  3. Anonymous
    2022-03-04T19:28:10+00:00

    It is very annoying to receive an email every day reminding me that one of my email accounts cannot sync when Microsoft has intentionally created the problem.

    Setting up and maintaining an email account is just so basic.

    I can't understand their logic in doing this as it simply annoys and alienated their customers.

    I assume it's all about pushing us onto another one of their products which I didn't need until they did this.

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  4. Anonymous
    2022-03-05T13:11:54+00:00

    Been having this problem for months .😡😡😡😡😡

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  5. Anonymous
    2022-03-05T16:10:02+00:00

    Guys let me add another take to this issue.

    Could it possibly be the following at play, that the Sync Email does not work and more - apart from depracated Connected Accounts?

    Microsoft's new One Outlook: Coming Soon?

    One Outlook, also known as Project Monarch, supposedly coming in Spring 2022, according to Microsoft.

    Maybe, there are bigger things at play?

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