Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Ron,

So we now know that the sync email facility is gone

see https://support.microsoft.com/en-us/office/troubleshoot-connected-accounts-in-outlook-com-a99a1f0b-700d-4b3b-8f9a-28d463ff07f2

However, how do users REMOVE this facility since the sync page no longer works at all?

If the sync starts to fail, accounts may be locked out by Outlook.com constantly unsuccessfully trying to access the account, but users seem to have no way of removing the sync.

Has Microsoft supplied an answer here?

It would have been better for Microsoft to remove and stop the facility altogether.

? Apple.

This is really annoying.

How can this happen?

It is a very poor move from Microsoft.

As another poster has written, if the sync access to an account starts to fail, the Outlook.com will get constant messages to the Outlook.com email account warning of that failure, and these failures may result in the sync'd account being locked out.

I understand Microsoft can make changes and reduce the functionality of a free email account, but has it the right to inflict this on the user base?

I should add that Microsoft should have flagged this change with a simple advance warnig on the sync page indicating that this facility would not longer be accessible. Instead the nonsensical "Try again later" is still displayed though apparently the page will never be displayed again.

I wrote a post on Reddit with a workaround for this problem (i.e. the 'Sync email' settings panel failing to load). You can find my post here: https://old.reddit.com/r/gsuitelegacymigration/comments/t5843t/default_from_in_microsoft_365/hz68yfx/?context=3.

I realize this might be a bit too complicated for most, apologies for that, but it's the best I could do for now. It basically boils down to Outlook.com returning a server error (HTTP status code 500) for one of the settings that used to be on the 'Sync email' settings panel, causing all of the other (mostly unrelated) settings on that panel to fail loading as well. By following the steps outlined above, we can essentially 'trick' the browser into believing that the server-side error never occurred, after which it will load all of the settings except for the one setting that was seemingly removed by Microsoft (which causes the server error). So this is basically a client-side error caused by a server-side error.

Hope this helps! :)

I wrote a post on Reddit with a workaround for this problem (i.e. the 'Sync email' settings panel failing to load). You can find my post here: https://old.reddit.com/r/gsuitelegacymigration/comments/t5843t/default_from_in_microsoft_365/hz68yfx/?context=3.

I realize this might be a bit too complicated for most, apologies for that, but it's the best I could do for now. It basically boils down to Outlook.com returning a server error (HTTP status code 500) for one of the settings that used to be on the 'Sync email' settings panel, causing all of the other (mostly unrelated) settings on that panel to fail loading as well. By following the steps outlined above, we can essentially 'trick' the browser into believing that the server-side error never occurred, after which it will load all of the settings except for the one setting that was seemingly removed by Microsoft (which causes the server error). So this is basically a client-side error caused by a server-side error.

Hope this helps! :)

Brilliant solution. Thank you. Exactly what I and most of us I presume want done!

Unfortunately, as you rightfully say, a bit too complicated for a lot of us, including me.

Nonetheless, I will try following instructions and see what happens.

Maybe there is somebody out there that can write a simple macro or batch file that would be easy to implement.

Thanks once again.

Stay safe