Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-27T20:41:44+00:00

    Seems like a bunch of us shouting into the wind.

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  2. Anonymous
    2022-02-28T04:54:40+00:00

    I AM HAVING THE SAME PROBLEM. PLEASE HELP !!!!

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  3. Anonymous
    2022-02-28T09:28:19+00:00

    SAME PROBLEM FOR OVER A WEEK.

    TOTALLY UNACCEPTABLE. IS NO ONE ADDRESSING THIS ?

    WILL IT EVER BE FIXED?

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  4. Anonymous
    2022-02-28T11:24:22+00:00

    Ron:

    Please clarify your message stating that this facility has been dropped.

    In particular:

    • please supply a Microsoft web source for this decision; such a change must be documented - where did you find it?
    • why does this facility still retrieve emails (though the page is not accessible), if it has been withdrawn?
    • why does the sync page advise: "Please try again later" if the facility has been withdrawn and will never be restored?
    • why does the Help page on Outlook.com advise:

    "Sync basics - what you can and cannot sync

    You can sync your Outlook data with mobile devices and with other applications. Outlook also syncs regularly with Microsoft Exchange account accounts and e-mail accounts. The descriptions below provide details about how Outlook syncs information."

    Ron, it is not enough just to state the facility has been withdrawn. You must give a source.

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  5. Anonymous
    2022-03-01T12:17:44+00:00

    Ron,

    You still have not replied to my request for clarification on your post stating that this facility has been dropped:

    "The connected accounts feature has been dropped."

    You surely have not just made this up - so where is your Microsoft source? The web address please.

    It would be better for you not to post such a statement if you cannot give any source.

    I have tested email retrieval via POP3 through Outlook.com again today (Tuesday, 1st March); it still works.

    That does not suggest the facility has been withdrawn.

    However the sync pane is still not available.

    I repeat my original message below:

    Please clarify your message stating that this facility has been dropped.

    In particular:

    • please supply a Microsoft web source for this decision; such a change must be documented - where did you find it?
    • why does this facility still retrieve emails (though the page is not accessible), if it has been withdrawn?
    • why does the sync page advise: "Please try again later" if the facility has been withdrawn and will never be restored?
    • why does the Help page on Outlook.com advise:

    "Sync basics - what you can and cannot sync

    You can sync your Outlook data with mobile devices and with other applications. Outlook also syncs regularly with Microsoft Exchange account accounts and e-mail accounts. The descriptions below provide details about how Outlook syncs information."

    Ron, it is not enough just to state the facility has been withdrawn. You must give a source.

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