Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-24T20:51:49+00:00

    Kjkent was trying to use IMAP protocol to setup his email account in an email program.

    Kjkent is using two-step authentication for his account which means that an app generated password is required when using IMAP protocol.

    Kjkent's problem had nothing to do with the missing 'Sync email' page.

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  2. Anonymous
    2022-02-24T22:30:15+00:00

    Hello ReynaldoB,

    10 days left, the problem is the same.

    The users begging for help.

    Microsoft doesn't do anything.

    Moderators are trying to save the situation somehow.

    The only reason why I'm trying to use Outlook.com in full functionality is that Gmail is restricted at my workplace but Outlook.com is not.

    I am simply forwarding the messages from Gmail to my outlook account.
    It would be better to answer the emails also from Outlook.com platform, but it seems to be too problematic...

    Thanks for your advice to use Outlook.com as a web mail client for Gmail.

    I suppose that if Gmail (the protocol?) is restricted then even through Outlook.com would be restricted also.

    Perhaps I had to try it, but have very limited time...

    I really hope that the users relying only on Microsoft infrastructure will got help sooner or later...

    Have a nice day ReynaldoB!

    M

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  3. Anonymous
    2022-02-25T16:35:19+00:00

    Same problem

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  4. Anonymous
    2022-02-25T21:18:30+00:00

    Same problem.

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  5. Anonymous
    2022-02-26T10:40:14+00:00

    I have the same issue and it appears that the outlook account I have is still trying to access the hotmail account through the sync process and this is sending me a warning of unusual activity on the account, which I cannot do anything about as I cannot access sync settings.

    As far as I can tell I am now being told I have a security breach daily because I cannot deactivate the sync attempts of my outlook account with my hotmail account.

    This is not a good look Microsoft!

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    1 person found this answer helpful.
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