Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-24T15:52:42+00:00

    Hello All,

    I have had this same problem for about 10 days now regarding not being able to get to the Sync email section of the Settings.

    As some of the previous responders to this thread have stated I get the same message as is on the screenshot above - unable to load these settings please try later - that has been multiple times every day for the last 10 or more days.

    I get regular Email messages about checking my settings for various Email accounts / addresses that I have syncronised with my Outlook Email account, something like - please check your credentials for a particular account / address as we do not have permission to access / have not been able to get email - words to that effect.

    As Members will know I then have to go and check the details by going to Settings - Email - Sync email- usually there is no problem when I check but I have ocassionally had to Edit / reapply the Email account details and click refresh to get the syncronisation working again.

    Having read the other posts on this thread I feel sure that this problem is not something that my Computer has caused.

    I hope that this can be resolved as I have gotten used to accessing all of my Email accounts through my Outlook Email account.

    My Regards, Chris

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  2. Anonymous
    2022-02-24T16:40:21+00:00

    Chris, as you say, the problem is NOT on your system; its at Outlook.com

    You can test your sync'd accounts, send a test email to them and see if it is retrieved by Outlook.

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  3. Anonymous
    2022-02-24T17:35:39+00:00

    Hello Kilmolin,

    Thanks for your reply and for the tip to check if Outlook is receiving my other Emails.

    I have already checked whether my non Outlook Email accounts / addresses emails are being received by Outlook and can be sent by Outlook and all but one can be sent and received.

    The Email account / address messages that are not being received and cannot be sent has prompted notification emails from my Outlook Email account advising me to check the credentials / settings - email messages something like this:

    Please check your credentials for a particular account / address as we do not have permission to access / have not been able to get email - words to that effect.

    So until I can get back into Settings - Email - Sync email I will not be able to access that Email account on my Outlook Email account.

    Regards, Chris

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  4. Anonymous
    2022-02-24T18:56:07+00:00

    What do you mean create an app password? This fixed the problem??

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  5. Anonymous
    2022-02-24T20:46:27+00:00

    ..

    I hope that this can be resolved as I have gotten used to accessing all of my Email accounts through my Outlook Email account.

    My Regards, Chris

    The connected accounts feature has been dropped.

    The ability to manage connected accounts was removed.

    Do not expect a fix for a feature that has been removed.

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