Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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227 answers

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  1. Anonymous
    2022-02-19T19:46:59+00:00

    I am having exactly the same problem.

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  2. Anonymous
    2022-02-19T17:56:48+00:00

    Unfortunately, this kind of bug makes using Outlook pretty inviable for me. It's not the first time a core feature stops working for days. The feature of using IMAP and POP was removed from my settings right before it stopped working. I decided to accept the only option of using the GoDaddy integration (which already seem'd absurd), but now it doesn't work either.

    Tested on another Outlook account (that never changed anything on that setting), same bug. Since it seems like a problem for everyone, I hope it will be fixed soon.

    Please, prioritize this bug, it is really important for us.

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  3. Anonymous
    2022-02-19T17:01:14+00:00

    This page ( Sync mail ) should show POP3 and IMAP infomation that is nothing related to Gmail.

    And it has already broken more then 24hrs ( it is 20 Feb so it is almost a week )

    Both my computer in Office and Home not work. So don't ask me to change network. It still broken even using a VPN.

    It is broken on Edge Firefox and Chrome so don't ask me to change browser.

    please don't c&p useless and create a bug to your engineer/team.

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  4. Anonymous
    2022-02-19T15:49:32+00:00

    Any luck with that? I'm having the same issue, including that I can't sync my email account on any other application besides Windows Mail.

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  5. Anonymous
    2022-02-18T17:51:21+00:00

    I also got the same problem.

    When I access to the sync mail setting of outlook.com, the server make that requests and got a 500 response.

    Absolutely m$ make something broken.

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