Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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227 answers

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  1. Anonymous
    2022-02-24T22:30:15+00:00

    Hello ReynaldoB,

    10 days left, the problem is the same.

    The users begging for help.

    Microsoft doesn't do anything.

    Moderators are trying to save the situation somehow.

    The only reason why I'm trying to use Outlook.com in full functionality is that Gmail is restricted at my workplace but Outlook.com is not.

    I am simply forwarding the messages from Gmail to my outlook account.
    It would be better to answer the emails also from Outlook.com platform, but it seems to be too problematic...

    Thanks for your advice to use Outlook.com as a web mail client for Gmail.

    I suppose that if Gmail (the protocol?) is restricted then even through Outlook.com would be restricted also.

    Perhaps I had to try it, but have very limited time...

    I really hope that the users relying only on Microsoft infrastructure will got help sooner or later...

    Have a nice day ReynaldoB!

    M

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  2. Anonymous
    2022-02-24T20:51:49+00:00

    Kjkent was trying to use IMAP protocol to setup his email account in an email program.

    Kjkent is using two-step authentication for his account which means that an app generated password is required when using IMAP protocol.

    Kjkent's problem had nothing to do with the missing 'Sync email' page.

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  3. Anonymous
    2022-02-24T20:46:27+00:00

    ..

    I hope that this can be resolved as I have gotten used to accessing all of my Email accounts through my Outlook Email account.

    My Regards, Chris

    The connected accounts feature has been dropped.

    The ability to manage connected accounts was removed.

    Do not expect a fix for a feature that has been removed.

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  4. Anonymous
    2022-02-24T18:56:07+00:00

    What do you mean create an app password? This fixed the problem??

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  5. Anonymous
    2022-02-24T17:35:39+00:00

    Hello Kilmolin,

    Thanks for your reply and for the tip to check if Outlook is receiving my other Emails.

    I have already checked whether my non Outlook Email accounts / addresses emails are being received by Outlook and can be sent by Outlook and all but one can be sent and received.

    The Email account / address messages that are not being received and cannot be sent has prompted notification emails from my Outlook Email account advising me to check the credentials / settings - email messages something like this:

    Please check your credentials for a particular account / address as we do not have permission to access / have not been able to get email - words to that effect.

    So until I can get back into Settings - Email - Sync email I will not be able to access that Email account on my Outlook Email account.

    Regards, Chris

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