Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-04T16:20:00+00:00

    Well set out. But do you think Microsoft et al will understand?

    Maybe they will understand a trivial point though:

    Once on the Syn Email page, not even the X on top right used to close the page, works!

    Maybe someone from MS support will actually read our complains and fix the issue.

    It is ridiculous that as a MS Exchange admin I can't set up my private mailbox properly :)

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  2. Anonymous
    2022-03-04T14:40:30+00:00

    ReynaldoB, this setting page is not just for setting external email sync.

    There is also setting to change default "From" address (MS 365 Family - custom domain) but it is not accessible because of the "Unable to load..." error.

    You can check answer on FAQ page:

    Get a personalized email address in Microsoft 365
    "How do I change the default "From" address used to send email with a personalized email address?"

    1. Go to your Outlook.com Email alias settings. <-- Link to Sync Email setting
    2. Set the default Fromaddressfrom the drop down of address available. <-- not possible, because of bug/error: "Unable to load these settings. Please try again later."

    Well set out. But do you think Microsoft et al will understand?

    Maybe they will understand a trivial point though:

    Once on the Syn Email page, not even the X on top right used to close the page, works!

    Was this answer helpful?

    1 person found this answer helpful.
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  3. Anonymous
    2022-03-04T13:35:04+00:00

    ReynaldoB, this setting page is not just for setting external email sync.

    There is also setting to change default "From" address (MS 365 Family - custom domain) but it is not accessible because of the "Unable to load..." error.

    You can check answer on FAQ page:

    Get a personalized email address in Microsoft 365
    "How do I change the default "From" address used to send email with a personalized email address?"

    1. Go to your Outlook.com Email alias settings. <-- Link to Sync Email setting
    2. Set the default Fromaddressfrom the drop down of address available. <-- not possible, because of bug/error: "Unable to load these settings. Please try again later."

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    2 people found this answer helpful.
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  4. Anonymous
    2022-03-04T09:42:37+00:00

    Me too!

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  5. Anonymous
    2022-03-04T08:56:15+00:00

    Well said, simply repeating previous statements do not fix anything.

    It seems that Microsoft and moderators know of the problem,, but nothing is being escalated.

    Looking for a new email client.

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