Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-15T11:23:13+00:00

    If they removed the email sync function, why are some of my email accounts still syncing?

    The biggest problem now is that I cannot remove those old accounts. Some produce errors due to wrong passwords.

    I want to completely remove the synced accounts, and switch to a more reliable email provider.

    However, the option to remove the synced accounts is broken, producing a lot of errors. What a fail.

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  2. Anonymous
    2022-03-15T10:55:32+00:00

    Scope: outlook.com email sync pane and functions.

    Reply to RMcManamy and ZdenekT

    According to Microsoft:

    • The sync email function has been permanently removed (without any explanation)
    • The sync pane had other functions as well, including setting the default FROM: address, and MS say this will be restored.

    This information is from a support email I have from Microsoft.

    I cannot guarantee the accuracy of this.

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  3. Anonymous
    2022-03-14T21:05:27+00:00

    Hi Reynaldo,

    I'm experiencing the same issue. What's the best way to reach you if the feature is not online after 24 hours?

    Thanks,
    Royce

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  4. Anonymous
    2022-03-14T18:47:38+00:00

    Unfortunately I don't think it will ever be fixed. As mentioned previously they have depreciated connected accounts from Outlook.com.

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  5. Anonymous
    2022-03-14T17:30:35+00:00

    Same here. If I go to "Sync email" menu, there's just the message "Unable to load these settings. Please try again later."

    I can not add/remove synced e-mail account. I can not update password of the synced e-mail account.

    Please fix it...!!!

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