Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

I'm afraid I can't help. But I also have the same problem.

I changed a password on Gmail, then I started getting messages to change the settings in Outlook. However, I get the same error message when I try to access the Sync Mail and other settings.

It's great that Outlook has automatically identified the problem and is giving me instructions about how to resolve it.

But it's frustrating that I can't carry out the instructions!

Hopefully, this will get sorted soon.

Near as I can tell the paid Microsoft 365 does NOT have the Sync option available in the online Outlook.com. In the paid Microsoft 365 you can add additional mailboxes under the Premium settings but that is different than the Sync that users have been used to for decades.

So even if you pay for it you can't delete an existing Sync email or change the password on an existing Synced email account.

As a programmer myself there is absolutely no excuse that it was not thought through enough when they did decide to depreciate one of the most useful features of Outlook.com. Displaying and updating the sync email settings from a database is such a basic thing that any 100 level intro to programming class student would be able to handle it. That Microsoft has messed it up this bad and has not fixed it shows how incredibly bad not only their programmers are but also their Outlook product manager.

135 replies and 4000+ views in a month should tell any Program Manager that you have a HUGE problem with your software.

Sync is NO longer available in the FREE outlook.com. You have to have Microsoft 365 to have the sync option.

So if you have linked accounts with the FREE outlook.com and the password changes on them you have no way of correcting it. You will receive the error email from Microsoft daily. "Please update your credentials for the account ..."

Tried 2 browsers of the course of a week on 3 different computer.

Victoria Kendall aka ReynaldoB, M365 Consumer Forum Moderator, Microsoft Community writes:

"Based on your description, the reason why your sync email option is blank might be because there's a problem on the server. You may observe the behavior by trying again after 24 hours or by using other network for the internet."

How can someone described as a moderator write such nonsense?

The sync pane has not displayed for over a month.

Did you not even read the previous posts?

The sync feature is not available for new accounts, but even more serious, the sync pane cannot be displayed, so existing sync accounts cannot be removed.

This is not a temporary network problem.

It is a very serious bug on Outlook.com