Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-26T12:40:33+00:00

    Still not working for me either. Perhaps the fix is being rolled out gradually?

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  2. Anonymous
    2022-03-26T11:47:21+00:00

    Okay, I figured out the issue in my Gmail: for some reason the changes Microsoft made had reset the one-off "App Password" that I had to enter to get access for mobile Gmail (if you use this functionality, you'll know what I mean). I went into my Microsoft account online (Security -> App Passwords -> Create a new password), got a new password and regained access.

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  3. Anonymous
    2022-03-26T11:35:12+00:00

    The good news: the "sync email" settings tab is functioning now and I was able to remove the account

    The bad news: way to go Microsoft! Your fix to this problem made it so my GMail (mobile) can't access my Outlook account (with settings that haven't changed in any way since last night). Fer cryin' out loud ... are you doing this on purpose?

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  4. Anonymous
    2022-03-26T08:04:54+00:00

    I still can't believe it after months of frustration.

    I was trying to recover access to an email address that was very important to me.

    I did not do anything differently at my end.

    I hope that you can get yours working.

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  5. Anonymous
    2022-03-26T05:04:46+00:00

    Hope I'm not speaking too soon, but mine is working again.

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