Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-23T02:22:34+00:00

    I just received this from Microsoft:

    I would like to inform you that this is emerging issue is been reported by many of our customers using Outlook.com. Our Engineering team is  working hard to get it resolved. Please be patient and we would back soon to you with the updates regard the same.

    Thank you for your understanding and cooperation. Have a nice day.

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  2. Anonymous
    2022-03-28T00:48:05+00:00

    Ive been on paid 365 forever…and i have this problem and get the daily mails and the cant load settings message. I don’t think the paid vs not version matters.

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  3. Anonymous
    2022-03-01T13:00:02+00:00

    Well, I may have found a source for this myself:

    https://support.microsoft.com/en-us/office/troubleshoot-connected-accounts-in-outlook-com-a99a1f0b-700d-4b3b-8f9a-28d463ff07f2

    "**Important:**Microsoft removed the ability to connect new accounts to Outlook.com on May 10, 2021. Accounts that were connected before May 10, 2021, will continue to sync as usual. To see your all your email accounts, calendars, and contacts in a combined inbox, download Outlook for iOS or Outlook for Android."

    Apparently this very important facility was removed from Outlook 365 in 2018.

    The simplest alternative is to use Forward from the connected account.

    Why does the sync pane on Outlook.com say "try again later"?

    What kind of misleading nonsense is that?

    Why does the sync pane not say that this facility has been stopped?

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  4. Anonymous
    2022-02-23T09:07:33+00:00

    Sync accounts page in Settings | Outlook.com still U/S this morning, 23rd Feb, 9:00 GMT.

    Microsoft status page still falsely claiming that "Everything is up and running."

    Has Microsoft no respect for the truth?

    I now have one of those regular email messages in my Outlook.com account:

    Please update your credentials for the account <synced email account>

    These errors are mostly once-off but I cannot use the sync page to check that now.

    I had to send a test email to that account and wait for the email to be retrieved by Outlook - it does still work.

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  5. Anonymous
    2022-02-18T17:51:21+00:00

    I also got the same problem.

    When I access to the sync mail setting of outlook.com, the server make that requests and got a 500 response.

    Absolutely m$ make something broken.

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