My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-29T08:10:48+00:00

    Good Morning,

    Having posted the opening query upon this subject, on 5th July, I'm absolutely delighted to confirm that the update has, indeed, provided the relevant drop down options.

    After deliberately closing Outlook with a few items open, I was reassured & relieved to find that they did not reappear.

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  2. Anonymous
    2023-09-29T13:57:37+00:00

    Thank you! Good job and thankful to all the feedback from others and Microsoft owning up and fixing the problem.

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  3. Anonymous
    2023-09-30T08:57:10+00:00

    Thank you

    now sorted...

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