My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-18T07:07:37+00:00

    Ik vrees dat we niets meer horen van Jason en Microsoft.

    Gelukkig werkt de registeraanpassing 100% goed.

    Het blijft onbegrijpelijk dat Microsoft een degelijke fout niet hersteld en dat hun service desk totaal niet op de hoogte is........

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  2. Anonymous
    2023-09-18T11:15:03+00:00

    I'm afraid we won't hear from Jason and Microsoft again.

    Fortunately, the registry tweak works 100% well.

    It remains incomprehensible that Microsoft does not correct a serious error and that their service desk is completely unaware........

    Hi Joop de Bruijne,

    Perhaps I missed it in the thread. Did Microsoft support say they are no longer working on this?

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  3. Anonymous
    2023-09-18T13:45:57+00:00

    Hi all,

    The latest update is that this issue will be fixed in production in Version 2310 in late October 2023. We updated the status of the Known Issue article with this information, Outlook unexpectedly prompts to reopen items from your last session - Microsoft Support.

    The issue is fixed in the Beta channel build 16907.15010. I am not sure how to get Office Perpetual on the Beta channel yet but if I get that figured out, I will post back the steps in case anyone wants to test it. Beta Channel is currently at build 16907.20000 so it already has the fix.

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  4. Anonymous
    2023-09-18T13:52:17+00:00

    Dat hebben ze niet geschreven. maar is wel de praktijk, ik geloof er niet meer in. Helaas.

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  5. Anonymous
    2023-09-28T10:48:23+00:00

    Same here - no drop down on Options/General/Start up Options

    Come on MS

    Pull your finger out and offer your paying customers an update/fix

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