My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-26T13:06:12+00:00

    I added the key manually re-created that registry entry and/or set the value to 1, and tested it you can set to 1 or 0 ) just addding the key repaired the problem

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  2. Anonymous
    2023-08-26T20:34:51+00:00

    This reg value:

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences]

    "ReopenWindowsOption"=dword:00000001

    Doesn't help.

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  3. Anonymous
    2023-08-26T20:51:46+00:00

    Microsoft isn't listening to us. This has affected 26 computers for me. Go Apple

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  4. Anonymous
    2023-08-26T23:38:09+00:00

    Mocrosoft, Microsoft REGEL DIT

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  5. Anonymous
    2023-08-29T22:17:43+00:00

    Thank you. Microsoft created the problem. Their coders don't know what they are doing if they can't back out of their changes. I don't believe they know how to fix it because it would have been fixed by now. This is going on two months now.

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