My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-02T18:07:35+00:00

    Thanks for the correct advise.

    Will wait 4 the correctives from Micosoft.

    No sense to take risk.

    Regards

    Ivo

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  2. Anonymous
    2023-08-03T07:09:02+00:00

    Nog steeds is de melding niet meer verschenen nadat ik 31 juli posite 1 heb ingevuld in decimalen: De hoop groeit.

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  3. lmacri 2,505 Reputation points
    2023-08-04T11:11:54+00:00

    To all affected users:

    Microsoft has publicly acknowledged the problem - see the 03-Aug-2023 Microsoft support article Outlook Unexpectedly Prompts to Reopen Items From Your Last Session, which states in part:

    STATUS: WORKAROUND

    The Outlook Team is investigating this issue. We will update this topic when the fix status is available.

    If the option does not appear in the Outlook Options and you want to disable it, you can set a registry key for the setting. Since the feature recurrently appears and disappears this may not be a comprehensive solution so it may or may not stop all occurrences of the issue.

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences

    DWORD: ReopenWindowsOption

    Value: 1

    Kudos to b for posting about this support article today in the AskWoody thread Outlook MS Pro+ 2021 Start-up Options Disappeared.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.34.275-1.0.2089 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20134 Click-to-Run

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  4. Anonymous
    2023-08-04T13:36:55+00:00

    Jammer dat het Outlook Team niet de moeite neemt om het aanpassen van het register stap voor stap duidelijk uit te leggen.

    Zo ontbreekt ook de aanwijzing welke waarde je moet nemen: Hexadecimaal of decimaal.

    Enige tijdsdoel om dit probleem op te lossen wordt niet aangegeven, allemaal heel vrijblijvend.

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  5. Anonymous
    2023-08-04T20:48:30+00:00

    To Great White North,

    It's my understanding that any changes made under HKEY_CURRENT_USER will be lost when the current user session ends or if Windows for some other reason recopies the settings from the individual user's registry area to HKEY_CURRENT_USER. If this is correct, please clarify your post on this point as some readers may not be aware of this.

    Thanks.

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