My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-02T15:22:12+00:00

    Thank you all for your answers.

    For me the outlook message "Outlook closed while you had items open" started in June is probably the result of an update that that caused the "Start up options" submenu drop down to disappear.

    Some people have updated the registry to add a new key and this looks like a temporary fix.

    My view is end users should not edit the registry and that Microsoft should issue a hot fix that updates/adds the key to the registry while they diagnose the root cause of the problem.

    Chris

    windows 11

    Microsoft Office Professional Plus 2021 verions 2307 16626 20134

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  2. Anonymous
    2023-08-02T16:09:19+00:00

    Dear Jason,

    Also this option is missing..... (bold bardeaux)

    Version "microsoft office professional plus 2021"

    Following your guidelines :

    It seems that the Startup option is missing in your Outlook. You can try the following steps:

    • Open Outlook.
    • Click on File > Options > Advanced.
    • Scroll down to the General section.
    • Check the box next to “Show startup in the folder pane”.
    • Click OK.

    Regards

    Ivo

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  3. Anonymous
    2023-08-02T16:25:41+00:00

    Ik heb Office Profesional plus 2019.

    Deze optie ·        Check the box next to “Show startup in the folder pane”.

    ontbreekt bij mij, kan dus niets aan of uitklikken.

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  4. Anonymous
    2023-08-02T16:39:34+00:00

    Sorry this is not a response to my Q because the solution from Joop is not possible either (not on screen, not in the options)

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  5. lmacri 2,505 Reputation points
    2023-08-02T17:40:06+00:00

    Hi Ivo Schraepen:

    If you want to restore the setting under the heading at File | Options | General | Start Up Options that controls the appearance of the "Outlook closed while you had items open. Reopen those items from your last session?” prompt at Outlook startup then the only way I know how to to this is to roll back your MS Office installation to Version 2305 / Build 16501.20210. If you want to try this workaround see my 24-Jul-2023 instructions posted on page 1 of skydiver68's Startup Options' Drop Down Menu Missing in Outlook 2021.

    Before you roll back to Version 2305 just be warned that this will remove the security patches for the 10 exploits patched by Version 2306 / Build 16529.20182 on 11-Jul-2023 (see the Release Notes for Microsoft Office Security Updates). For that reason I have decided not to roll back o Version 2305 and will just wait for Microsoft to release a bug fix.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20134 Click-to-Run

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