My Outlook 2016 "Start Up Options menu" has no drop down submenu

I too have been running Outlook 2016 for years! Only in the past week am I receiving the message "Outlook closed while you had items open. Reopen those items from last session?" On the Options, General screen there is nothing under start up options where this could be turned off. On the Options Advanced screen nothing at all reflected for start up options. Also found nothing when looking at Mail vs General option.

This is extremely annoying. When I ran the repair from the Microsoft site it was even worse. Downloaded Office 365 with warnings the trial would expire in xxx number of days. So I uninstalled 365.

How do I resolve the issue under Outlook 2016? Something like this should not show up out of the blue when nothing has changed? One forum I came across said you can't do any of this if you are accessing a server, which I am with Spectrum. Well that makes no sense either since I've had spectrum as my email server from even before I upgraded to 2016.

Hello to you all.

I also have the same issue "Outlook closed while you had items open . Reopen these items from your last session ?".

This problem also has just started happening since the last Office update recently, and I also have no start up options visible to select from.

Hopefully MS will put out a fix for this bug soon.

Pete

Good afternoon,

And thanks for your messages.

I also found the Diane Poremsky page which illustrated how the Outlook “Start-up options” should look.

A Microsoft Community moderator suggested that I might be able the resolve the issue via:

• Open Outlook.
• Click on File > Options > Advanced.
• Scroll down to the General section.
• Check the box next to “Show start up in the folder pane”.
• Click OK.

However, I discovered that the heading “General section” was not among the dozen commands available. I have yet to follow through the MS Community moderator suggestion that I now refer to: ~ “Repair an Office application ~ Microsoft Support”

I find that my version of Microsoft Office Professional Plus 2016, which was installed in November 2020, has the identifier number 16.0.16529.20154.

I cannot find any updates, but I have discovered an App for Microsoft 365 (Office) which was apparently installed on 8th June 2023 and consists of only 16.8mb. This is a mystery because I have not subscribed to Microsoft 365 and have no need for it.

I can see that many other people are experiencing the same issue and wonder if we will soon hear from Microsoft?

This also affects my Outlook 2021 retail version.

No drop-down beside the Startup option, and no Advanced option about startup pane.

Hi Jason,

I really appreciate the input you have given to help myself and others sort our Outlook issue.

I have read some excellent advice from moderators and have been fully through the “Repair an Office application - Microsoft Support” with no joy, as well as several fixes given that other end users like me have not succeeded with.

Clearly, going by feedback from multiple users, there is a bug in the last update (2306 build 16529.20154) that needs rectifying at a higher level, unless someone can do some wizardry in the meantime.

These things happen, even the best make errors. The mark of a good parent company is they take ownership of the error, and how quickly it’s addressed. At least we can still use Outlook.

I look forward to a permanent fix being made available soon.  

Pete