My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

173 answers

Sort by: Oldest
  1. Anonymous
    2023-07-28T10:40:56+00:00

    Oh don't get me started on bloated bureaucracy.....lol

    Cheers

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-07-28T11:18:02+00:00

    Thank you. I previously mentioned I purchased Outlook 2021 retail, when in fact my Outlook is part of the Office 2021 Professional Suite retail version. Don't think it makes a difference. I did update as recommended and went from Microsoft® Outlook® 2021 MSO (Version 2306 Build 16.0.16529.20164) 64-bit to new version automatically installed Microsoft® Outlook® 2021 MSO (Version 2307 Build 16.0.16626.20086) 64-bit. Like yours, the Startup options dropdown is not there. Testing and will report back.

    Was this answer helpful?

    0 comments No comments
  3. lmacri 2,505 Reputation points
    2023-07-28T11:58:22+00:00

    I manually updated to Version 2307 / Build 16626.20132 today and since then I haven't seen any “Outlook closed while you had items open. Reopen those items from your last session?” prompts at Outlook startup, but I've only been testing for a few hours and those prompts might eventually return. I'll post back if I see that prompt reappear again....

    Hi garrybock (and other affected users):

    I'm sorry to report that my “Outlook closed while you had items open. Reopen those items from your last session?prompt returned this morning, and I still have no idea what items I'm leaving open that actually causes these intermittent prompts to appear. As far as I can tell, Version 2307 / Build 16626.20132 (released 26-Jul-2023) hasn't done anything to fix this bug.

    Just a reminder that when you report the name and version of your retail MS Office 2021 product be sure to use the version number shown at File | Office Account that is beside the "About Outlook" button. That is the version that should match what is listed in the MS Office 2021 update history <here>.

    Image

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.3 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20132 Click-to-Run

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. lmacri 2,505 Reputation points
    2023-07-28T12:25:39+00:00

    Een vraagje: bij aanpassen register heb ik de waarde 1 ingevoerd. Kon kiezen bij de reopenwindowsoption voor hexadecimal of decimal....

    Hi Joop de Bruijne:

    According to the MSOutlook.info tutorial "Editing the Registry" at https://www.msoutlook.info/question/290 any REG_DWORD values that have a value between 0 and 9 can be entered in either hexadecimal or decimal form and you can toggle the between the two base types. That tutorial explains how to create a registry entry called "ShowBcc" at HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences (value type = REG_DWORD, value =1). If you follow those instructions just substitute the value name "ShowBcc" used in that example with "ReopenWindowsOption".

    From Google Translate :

    Volgens de MSOutlook.info-zelfstudie "Het Register Bewerken" op https://www.msoutlook.info/question/290 kunnen alle REG_DWORD-waarden met een waarde tussen 0 en 9 worden ingevoerd in hexadecimale of decimale vorm en kunt u schakelen tussen tussen de twee basistypen. In die zelfstudie wordt uitgelegd hoe u een registervermelding met de naam "ShowBcc" maakt in HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences (waardetype = REG_DWORD, waarde =1). Als u deze instructies volgt, vervangt u gewoon de waardenaam "ShowBcc" die in dat voorbeeld wordt gebruikt door "ReopenWindowsOption".

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.3 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20132 Click-to-Run

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-07-28T12:44:33+00:00

    I have the same problem...Even Microsoft techs have no idea.....They can't figure out the differance between 2016 outlook and 365?

    Was this answer helpful?

    0 comments No comments