My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

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Anonymous

2023-07-19T10:20:08+00:00

my registry has no "ReopenWindowsOption"=dword under preferences.

What to do?
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lmacri 2,505 Reputation points

2023-07-19T12:31:22+00:00

my registry has no "ReopenWindowsOption"=dword under preferences ...

Hi XT600:

If that ReopenWindowsOption registry entry is missing then you can create it manually.

My 08-Jul-2023 post <here> on page 2 of this thread notes that the MSOutlook.info tutorial Editing the Registry at https://www.msoutlook.info/question/290 has instructions on how to add a registry entry called "ShowBcc" at HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences (value type = REG_DWORD, value =1). If you follow the instructions in that tutorial just substitute the value name "ShowBcc" used in that example with "ReopenWindowsOption".

Note that adding this registry entry and setting the value to 1 might stop the “Outlook closed while you had items open. Reopen those items from your last session?” prompt from appearing when Outlook is started, but it will not fix the problem where the Outlook settings at File | Options | General | Start Up Options are missing.

Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.2 * Microsoft Defender v4.18.23050.5-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2306 / Build 16529.20182 C2R
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Anonymous

2023-07-19T13:36:26+00:00

I use Outlook 2021 retail version. I think this problem may have started after I tried the "Try the New Outlook" slide bar ( in upper right corner). I highly recommend not trying it, because none of your current settings are imported into the new. It will force a complete rebuild of your outlook configuration. I was fortunately able to back out but still have the issue with the startup options disappearing. OR it could have been that I tried "the new outlook" because this problem showed up recently. Requesting customers to edit the registry due to bad programming is unacceptable. Thanks for all the help on this.
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Anonymous

2023-07-19T16:31:05+00:00

Hi Jason,

Further to my messages of 19^th^ July, and on the subject of the repetitive message *“*Outlook closed whilst you had items open. Reopen those items from your last session”, can I add that even when I take care to close Outlook without any open items ------------------ then, on the next session, the message still appears!!

Out of curiosity I have pressed “yes” only to find two inboxes!!

Am I the only one who has encountered this anomaly?
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Anonymous

2023-07-19T16:57:39+00:00

I get two inboxes too, if I press "Yes". But only on the W10 installation of my Office 2016 H&B. On the W11 installation I have not observed this effect.

See my previous post for version details.

Regrads, Heimo
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